Frequently Asked Questions (FAQ)

Each of our treatment programs adhere to our guiding principles providing a comprehensive treatment protocol. Core to all programming at Trafalgar is our focus on treating the underlying mental health issues fuelling the addiction.

The Trafalgar Residential Rehab Centre is located in Erin, Ontario. At this inpatient facility, our experts treat behavioural and substance addictions, mental health and concurrent disorders.

Our Virtual Addiction Treatment Program offers a structured and comprehensive program that you can receive in the comfort at your home.

We offer 42-day or longer treatment options. Anything beyond that is based on the specific needs of the individual.

These needs will be assessed by our clinical team and will be discussed with the client. At our Virtual Intensive Outpatient Program, we offer 4 or 6-week structured programs. If the 4-week program does not fit with your schedule or budget, we will tailor a program specific to you.

No, we are a private facility and therefore our program is fee-for-service. However, select insurance companies do recognize treatment at Trafalgar Addiction Treatment Centres and provide coverage. Please contact us for details.

We have a residential addiction treatment facilities located in western Ontario (Erin, Ontario).

You can also participate in our addiction treatment program virtually from any place in Canada.

🇨🇦 We offer online addiction treatment and mental health programs to the residents of Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan, Yukon, Nunavut and Northwest Territories.

Most insurance companies do recognize treatment with us and provide coverage. However, insurance coverage is dependent on the company you deal with and your individual plan. Rest assured we will support you in providing your insurance company with the information required to submit a claim. Please contact us for details.

Trafalgar Addiction Treatment Centres accepts credit cards, bank drafts and certified cheques. We also accept payments from Medicard.

Yes. We accept payments from Medicard.

We offer a virtual outpatient treatment program through a secure platform that you can access from the comfort of your home.

Yes, we offer a 4-week intensive addiction treatment program virtually through an end-to-end encrypted telehealth platform that complies with the Personal Health Information Protection Act (PHIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA) and all equivalent personal health information protection legislation in Canada.

You can participate in this program from Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Islands, Saskatchewan and Yukon.

Trafalgar Addiction Treatment Centres program is not 12-step based. We do however provide clients the option and facilitate participation in 12-step programming.

Trafalgar Addiction Treatment Centre prides itself on the quality of food we provide. Our chefs are highly skilled at preparing meals that are healthy, well-balanced, and delicious. We are happy to accommodate clients with food allergies and other dietary needs or restrictions.

Clients are not allowed to leave the premises unless accompanied by staff during the first three weeks of their stay. During their final week of treatment, clients can apply for an outing on their own.

This outing is an opportunity for them to gain exposure to their environment and to assess how well they can apply the skills they have learned while in treatment. Twice weekly, clients have the option to leave the residence to attend community meetings.

Trafalgar Addiction Treatment Centre is accredited by CARF Canada.

CARF is the international mark of quality in the field of mental health and addiction treatment. It is a renowned accreditation body that sets international consensus standards for health and human services organizations. Trafalgar is proud to embrace the internationally recognized organizational and program standards required by CARF for accreditation.

Its mission is to promote quality, value and optimal outcomes through a consultative process and continuous improvement, centred on enhancing the lives of persons served.

Since all Trafalgar Addiction Treatment programs delivered are supervised and under the guidance of registered health professionals (Clinical Psychologists, Registered Social Workers etc.), our programs are considered as a Health Service under the Income Tax Act and are therefore an eligible medical tax credit.

To submit your medical tax credit claim, you will be required to provide proof of payment, an invoice from Trafalgar Addiction Treatment Centre, and a letter from our Clinical Psychologist confirming residential treatment is required.

Since all Trafalgar Addiction Treatment programs delivered are supervised and under the guidance of registered health professionals (Clinical Psychologists, Registered Social Workers etc.), our programs are considered Health Service under the Excise Tax Act and are therefore HST exempt.

The cost communicated to you by our intake professionals is the total cost of programming.

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You can always give us a call to ask your questions.

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