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Frequently Asked Questions (FAQ)

Consult with a professional now to learn how we can help you or your loved one.

  • What is the difference between the programs offered at your various locations?


    Each of our treatment centres adhere to our guiding principles providing a comprehensive treatment protocol. Core to all programming at Trafalgar is our focus on treating the underlying mental health issues fuelling the addiction.

    The Trafalgar Residential Rehab Centre is located in Erin, Ontario. At this inpatient facility, our experts treat behavioural and substance addictions, mental health and concurrent disorders, with options for 45, 60 and 90 days.

    Trafalgar Outpatient Addiction Rehab Centre, formerly provided in-person in midtown Toronto, Ontario, now offers virtual treatment for addiction and concurrent mental health disorders. This is tailored to each client’s needs, schedule, and budget. 

    Our Virtual Addiction Treatment Program offers a structured and comprehensive program that you can receive in the comfort at your home.

  • How many individual therapy sessions does a client receive each week?


    At Trafalgar, all clients receive 3 individual psychotherapy sessions PER WEEK, administrated by a Master’s level registered therapist.

    Receiving therapy from a therapist is significantly different than a session with an addiction counsellor.

    What distinguishes their roles is the difference in education, training, experience and professional accountability

    A therapist enables you to tackle deep trauma and unresolved issues that fuel your addiction.

    A counsellor helps you handle emotional distress during your recovery process with healthy habits on a daily/weekly basis.

    Besides individual therapy sessions, all clients have 24/7, unlimited access to registered Addiction Counsellors for support and mentoring.

    Compare Accurately

    Programming among various Addiction Treatment providers in Canada varies greatly.

    Before choosing a treatment provider, understand the clinical differences in programming.

    Ask for program specifics and confirmation in writing.

  • How long is the program?


    We offer 45, 60 or 90-day treatment options. Anything beyond that is based on the specific needs of the individual.

    These needs will be assessed by our clinical team and will be discussed with the client. At our Virtual Intensive Outpatient Program, we offer minimum 4-week, structured programs. If the 4-week program does not fit with your schedule or budget, we will tailor a program specific to you.

  • Is the drug rehab program covered by OHIP?


    No, we are a private facility and therefore our program is fee-for-service. However, select insurance companies do recognize treatment at Trafalgar Addiction Treatment Centres and provide coverage. Please contact us for details.

  • Where are your addiction treatment facilities located?


    We have a residential addiction treatment facilities located in western Ontario (Erin, Ontario) and an Virtual Outpatient Clinic located in midtown Toronto, Ontario.

    You can also participate in our addiction treatment program virtually from any place in Canada.

    🇨🇦 We offer online addiction treatment and mental health programs to the residents of Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan, Yukon, Nunavut and Northwest Territories.

  • Does private insurance cover the cost of the addiction treatment program?


    Most insurance companies do recognize treatment with us and provide coverage. However, insurance coverage is dependent on the company you deal with and your individual plan. Rest assured we will support you in providing your insurance company with the information required to submit a claim. Please contact us for details.

  • What forms of payment are accepted?


    Trafalgar Addiction Treatment Centres accepts credit cards, bank drafts and certified cheques. We also accept payments from Medicard.

  • Is Financing available for the addiction treatment programs at Trafalgar?


    Yes. We accept payments from Medicard.

  • How many clients are in inpatient treatment at once?


    Trafalgar Addiction Treatment Centres operates a comfortable, homelike residential facility. At our Erin location, we can accommodate up to 23 clients at any given time. Our intimate size and setting enables us to provide maximum individual treatment and client care.

    The entire Trafalgar Addiction Treatment Centres staff knows each client by name.

  • Do you provide an outpatient addiction counselling?


    Yes, we operate an outpatient treatment centre in midtown Toronto. Our core offering is a 4-week intensive outpatient program. This comprehensive program is a commitment incorporating all elements essential for recovery.

    If the intensive 4 or 6-week program does not fit with your personal needs and schedule, we will structure a treatment program specific to you.

  • Do you offer Virtual Addiction Counselling or Online Therapy?


    Yes, we offer a 4-week intensive addiction treatment program virtually through an end-to-end encrypted telehealth platform that complies with the Personal Health Information Protection Act (PHIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA) and all equivalent personal health information protection legislation in Canada.

    You can participate in this program from Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Islands, Saskatchewan and Yukon.

  • Is it a 12-step drug rehab?


    Trafalgar Addiction Treatment Centres program is not 12-step based. We do however provide clients the option and facilitate participation in 12-step programming.

  • Can I have a private room?


    Rooms at our residential facilities are shared accommodation. We encourage roommates to learn from each other, share experiences and establish bonds. Upon request, private rooms are available at an additional cost.

  • How is the food in inpatient rehab facilities?


    Trafalgar Addiction Treatment Centres prides itself on the quality of food we provide. Our chefs are highly skilled at preparing meals that are healthy, well-balanced, and delicious. We are happy to accommodate clients with food allergies and other dietary needs or restrictions.

  • Are residential clients allowed to leave the premises of addiction treatment centres?


    Clients are not allowed to leave the premises unless accompanied by staff during the first three weeks of their stay. During their final week of treatment, clients can apply for an outing on their own.

    This outing is an opportunity for them to gain exposure to their environment and to assess how well they can apply the skills they have learned while in treatment. Twice weekly, clients have the option to leave the residence to attend community meetings.

  • Are the staff all recovering from addiction?


    Trafalgar Addiction Treatment Centres’ team consists of Psychologists, Registered Social Workers and Registered Psychotherapists with a Master’s level of education or higher. Most of our addiction counsellors are in recovery and have been for longer than 10 years, and in some cases up to 25 years.

  • Is Trafalgar Addiction Treatment Centres accredited?


    Trafalgar Addiction Treatment Centres is accredited by CARF Canada.

    CARF is the international mark of quality in the field of mental health and addiction treatment. It is a renowned accreditation body that sets international consensus standards for health and human services organizations. Trafalgar is proud to embrace the internationally recognized organizational and program standards required by CARF for accreditation.

    Its mission is to promote quality, value and optimal outcomes through a consultative process and continuous improvement, centred on enhancing the lives of persons served.

  • Is addiction treatment eligible for medical tax credits?


    Since all Trafalgar Addiction Treatment programs delivered are supervised and under the guidance of registered health professionals (Clinical Psychologists, Registered Social Workers etc.), our programs are considered as a Health Service under the Income Tax Act and are therefore an eligible medical tax credit.

    To submit your medical tax credit claim, you will be required to provide proof of payment, an invoice from Trafalgar Addiction Treatment Centres, and a letter from our Clinical Psychologist confirming residential treatment is required.

  • Do you have a refund policy?


    Any deposit payment made is fully refundable at any time prior to admission. In the event that a client decides not to engage in treatment or chooses to leave treatment within the first 24 hours of admission, a 90% refund is provided. Any funds withheld will be credited for up to one year should the client be readmitted into a Trafalgar facility.

    Ask your admission advisor for further details.

  • Is Harmonized Sales Tax (HST) charged?


    Since all Trafalgar Addiction Treatment programs delivered are supervised and under the guidance of registered health professionals (Clinical Psychologists, Registered Social Workers etc.), our programs are considered Health Service under the Excise Tax Act and are therefore HST exempt.

    The cost communicated to you by our intake professionals is the total cost of programming.

  • I couldn’t find an answer to my question.


    Sorry to hear this.

    If you have a specific question, we would like to answer it.

    You can always give us a call to ask your questions.

    We would be more than happy to help.

Different Treatment Options for Addiction and Concurrent Disorders

We offer our programs through 3 different options:

Meet Our Renowned Experts

You or your loved one will receive treatment from the very best. We have a team of accredited professionals who have many years of clinical and research experience.

Photo of Alexandra Perry

Alexandra Perry
B.Sc., M.A.

Executive Director, Inpatient Treatment

Photo of Nathaniel Israel

Nathaniel Israel
M.A., B.Sc. (Hons.), R.P., OAMHP

Executive Director, Virtual Outpatient Treatment

See Our Team

Our Programs

Virtual Outpatient or Residential (45, 60 or 90 days)

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